Hamburg · Altona · Billstedt
Every step counts. We walk it with you.
CareSpective is a provider of non-residential child and family support in Hamburg.
On behalf of youth welfare offices, we support children, young people and families through challenging times, with professional expertise and reliability.
Bringing education and psychiatry together
More about our approachWhat supports our professional work
- Daily peer consultation
- Regular supervision
- Training and further education
- Experience in systemic counselling and therapy
- Understanding of psychiatric conditions
Who we are
CareSpective is a respectful and open-minded provider of non-residential youth welfare services in Hamburg, with locations in Altona and Billstedt.
More about usHow support works
Enquiry
As a rule, the youth welfare office asks us to provide support, by phone or by e‑mail. If families have questions, they can call us directly.
Care plan
We get to know the family. In the care planning meeting under § 36 SGB VIII, the family, the youth welfare office and we agree on the goals together.
Support
We work reliably towards the goals and regularly review in the care plan what has changed.
Moving on independently
The aim is to help families help themselves: the family goes its own way again, using its own strength.
Every young person has the right to support for their development and to an upbringing that helps them become an independent, responsible and socially capable person.
Help me to do it myself.
We should respect the mysteries and the ups and downs of the hard work of growing up.
Nature wants children to be children.
What guides us
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Frequently asked questions
Your question is not listed? Call us, we are happy to help.
How can our family get support from CareSpective?
Child and family support is applied for at the youth welfare office and approved there. If you are unsure, call us. We will explain the process to you and which support could be right for you.
Can we choose the provider ourselves?
Yes. Under § 5 SGB VIII, families have the right to choose their provider and to express wishes. You can tell the youth welfare office that you would like CareSpective to support you. Your wish should be met if it does not cause disproportionate additional costs.
What happens in the care planning meeting?
The family, the youth welfare office and CareSpective draw up a care plan together. It sets out what is needed, what support is provided and what will be worked on. The plan is reviewed regularly (§ 36 SGB VIII).
How long does support last?
This is set out in the care plan and reviewed regularly. By law, socio-educational family support is usually intended to last for a longer period, while a short-term intervention is deliberately short.
Which districts do you work in?
Throughout Hamburg. Our locations are in Altona and in Billstedt.
Do you support families of every background?
Yes. We support families of every background, regardless of their beliefs or circumstances. Counselling is also possible in other languages, in particular in Turkish.
How do professionals at the youth welfare office make an enquiry?
By phone on 040 28002860 and on mobile at 0160 6445413, Monday to Friday from 9 am to 5 pm, or by e‑mail to info@care-spective.de.